Jade Rabbit Digital ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at jaderabbitdigital.com or engage our services. Please read this policy carefully. If you disagree with its terms, please stop using the site.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you submit to us voluntarily, including:

• Contact form submissions: your name, email address, business name, and any message content you submit through the contact form at /contact/.
• Service inquiries: details about your business and project scope that you share when reaching out about our services.

1.2 Chat and Conversation Sessions

When you interact with Wilfred, the Jade Rabbit Digital AI assistant, your conversation content is processed to generate a response. Conversation data may be stored to improve the quality of responses over time and is not shared with third parties for their independent commercial purposes.

1.3 Usage and Technical Data

When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and timestamps. This information is used for security monitoring and aggregate usage analysis.

1.4 Voice and Audio Data

If you use voice features on this website, your audio input is transmitted to a speech-to-text provider for transcription. Audio is processed in real time and is not retained after transcription is complete.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form.
• Provide and operate the Jade Rabbit Digital website and AI assistant.
• Send transactional communications such as responses to your inquiries.
• Monitor and improve the security, reliability, and performance of the website.
• Comply with legal obligations.

We do not use your data for advertising, and we do not sell your data to third parties.

3. Third-Party Service Providers

We engage trusted third-party providers who process data on our behalf to operate this website. These providers access your information only as necessary to perform their functions:

• Vercel: cloud hosting and deployment infrastructure for this website.
• Anthropic: AI language model processing for the Wilfred assistant. Data sent to Anthropic is governed by Anthropic's API data use policy.
• Resend: transactional email delivery for contact form submissions and notifications.

We do not use your data in any third-party advertising networks.

4. Cookies and Local Storage

Our website uses a minimal set of browser storage:

• Theme preference: a local storage key stores your selected color mode so the correct theme loads on your next visit. This is not a tracking cookie and contains no personally identifiable information.

We do not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies that share your data with external services.

5. Data Retention

We retain your personal information only for as long as necessary:

• Contact form submissions: retained for up to 24 months from submission date, then deleted, unless the inquiry resulted in an ongoing client relationship.
• Usage logs and technical data: retained for 12 months for security and performance monitoring, then aggregated and anonymized or deleted.

6. Your Rights

Depending on your jurisdiction, you may have rights with respect to your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise any of these rights, please contact us through our form at /jaderabbitdigital.com/contact/. We will respond to verified requests within 30 days.

7. Security

We implement reasonable technical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee the absolute security of your information.

8. Children's Privacy

This website is intended for use by adults and business professionals. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected information from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last reviewed" date at the top of this page. Your continued use of the website after the effective date of an updated policy constitutes acceptance of the revised terms.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us through our form at /contact/. We will respond within two business days.